Home Renovation (Laundry)
"Shortly following the in-home consultation, we met at Monarch's showroom to review the initial drawings. Our designer Janet was quite hospitable and walked us through her designs which were created based on my wife and I describing what we thought we needed in the laundry room, and what we would like in our dream laundry room. In the end, we chose the more elaborate design with increased storage and cabinet space - more of a dream scenario - partly because Janet conveyed the value that a well-designed laundry room could generate towards the value of a home. In the following weeks, my wife met with Janet to review cabinet material, hardware, etc. In that time, we also received a professional project plan from head office, which would serve as a timeline, and budget guideline. It was very nice to have a well-formatted scope document that we could later refer to if there were any questions or confusion about what was discussed / included in the quotation. For instance, we later decided to add some additional timers and home automation, including upgrading the light switches in the laundry room to automatic room sensors - a must-have for under cabinet lighting - and Monarch made all the arrangements - including bringing in their skilled electrician Vicky to get the extra work done and allow other trades to continue humming along... Of course, it is unrealistic to think that nothing could go wrong along the way. We did have a few minor issues. What I was impressed with the most is the responsiveness from this company; options were always discussed for remedy, and the owner (Neil) was absolutely fair about associated costs. I would definitely recommend Monarch for your next project."
